Order to Cash covers both B2B and B2C sales and encompasses a business process that starts with a contractual relationship and ends in the collection of payment for goods or services provided. In the Order to Cash system flow, there are often sub-processes involved, further challenging the length of time it takes for an organization to be paid for products or services it sells.
The efficiency of your Order to Cash process directly impacts your company's revenue, costs, working capital and customer satisfaction. Order to Cash is a complex process involving multiple departments and functionalities in your organization and may involve disparate systems. And if Order to Cash is a manual process in your business, you face additional challenges:
Overcome these avoidable challenges. Optimize your Order to Cash process and achieve numerous business goals: